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ssc9.1.5 analyzing data to evaluate conformity satisfaction performance effectiveness and improvement needs unisri 24 25.
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IRI: http://www.ontoqa4ed.org/ontologies/ISO-EOSM-University#SSC9.1.5_AnalyzingDataToEvaluateConformitySatisfactionPerformanceEffectivenessAndImprovementNeeds_UNISRI_24_25.

miievidence type
Data analysis reports, KPI dashboards, Risk evaluation reports, Supplier performance evaluations, Continuous improvement reports
en
miirequirement
The organization shall analyse and evaluate appropriate data and information arising from monitoring and measurement. The results of the analysis shall be used to evaluate: a) conformity of products and services; b) the degree of beneficiary satisfaction; c) the degree of staff satisfaction; d) the performance and effectiveness of the EOMS; e) if planning has been implemented effectively; f) the effectiveness of actions taken to address risks and opportunities; g) the performance of external providers; h) the need for improvements to the educational organization management system
en
miicode
9.1.5
miiopr indicator
The monitoring data were analyzed using trend analysis, gap analysis, and risk-based evaluation to evaluate points a–h, documented in the minutes of the quarterly evaluation meeting, and produce an improvement action plan with measurable success indicators.
en
None
url
https://drive.google.com/open?id=1KMjFLX4-9drs6au2ZswgODD5P_-Ij9Hb&usp=drive_fs
https://drive.google.com/open?id=1w9eWJCWLv6ykmufZUTW5IkbxGOBBXQn7&usp=drive_fs
https://drive.google.com/open?id=1y4AHjhv4UhGinPt6y0DMpq_dNlNXYFLo&usp=drive_fs
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