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ssc9.1.2.1 monitoring stakeholder satisfaction and fulfillment of needs unisri 24 25.
ni

IRI: http://www.ontoqa4ed.org/ontologies/ISO-EOSM-University#SSC9.1.2.1_MonitoringStakeholderSatisfactionAndFulfillmentOfNeeds_UNISRI_24_25.

miievidence type
Satisfaction survey instruments, Survey results and analysis reports, Feedback collection procedures, Stakeholder satisfaction dashboards
en
miiopr indicator
Measurement of student satisfaction, lecturers, education staff, and graduate users was carried out every semester using validated instruments (Likert scale 1–5), analyzed using a satisfaction index (IK ≥ 3.5), and reported in a quality evaluation meeting for follow-up improvement.
en
None
url
https://drive.google.com/open?id=1umPd1K_s8tc6w2jAyyE6IXjD4KzJihlo&usp=drive_fs
https://drive.google.com/open?id=1y4AHjhv4UhGinPt6y0DMpq_dNlNXYFLo&usp=drive_fs
miicode
9.1.2.1
miirequirement
The organization shall monitor the satisfaction of learners, other beneficiaries and staff, as well as their perception of the degree to which their needs and expectations have been fulfilled.
en
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