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ssc8.4.2.a controlling external processes products and services unisri 24 25.
ni

IRI: http://www.ontoqa4ed.org/ontologies/ISO-EOSM-University#SSC8.4.2.a_ControllingExternalProcessesProductsAndServices_UNISRI_24_25.

miicode
8.4.2.a
miiopr indicator
None
The organization stipulates that all external processes that impact educational services are identified in the Outsourcing Process List, analyzed for risk, controlled through contracts/SLAs, and monitored through KPIs integrated in the Education Management System.
en
miievidence type
Outsourced process control procedures, monitoring records, and integration documentation within EOMS
en
url
https://docs.google.com/document/d/1tAp4MnDWB9ETp2yT_MEhbsAEFPWpBh65?rtpof=true&usp=drive_fs
miirequirement
The organization shall ensure that externally provided processes, products and services do not adversely affect to the organization’s ability to consistently deliver conforming products and services to its learners and other beneficiaries a) The organization shall ensure that externally provided processes remain within the control of its EOMS
en
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